These home warranty companies can help you prepare for appliance and system repairs
When it comes to safeguarding your home against unexpected appliance and system breakdowns, the choice of a reliable home warranty company becomes paramount. In this report, we'll explore the best home warranty companies for October 2023, helping you make an informed decision to protect your investments and maintain peace of mind.
- Best for Customer Satisfaction: Liberty Home Guard Home Warranty
- Best for Customization: American Residential Warranty
- Best for Transparency: Home Warranty Inc.
- Best for Claim Response Time: First Premier Home Warranty
- Cheapest Plan Cost for CA, FL: Cinch Home Services
- Best Low Service Fee: America's Preferred Home Warranty
- Best for Highest Payout Cap: Sears Home Warranty
1. Liberty Home Guard Home Warranty: Customer Satisfaction Reigns Supreme
Liberty Home Guard Home Warranty has secured its position as the top pick for customer satisfaction in October 2023. This distinction is not arbitrary but based on its impressive average Better Business Bureau customer review rating of 4.63, derived from over 1,200 verified reviews. Liberty's unwavering commitment to treating its customers well has set it apart.Pros & Cons
Pros:
-A wide array of optional add-ons.
-User-friendly website.
-Transparent pricing.
-Efficient live-chat customer service.
-Accredited by the Better Business Bureau with an A rating.
Cons:
-Relatively lower payout benefit cap.
-Coverage and Plans
Liberty Home Guard offers three fundamental plans:
Total Home Guard: Offers comprehensive coverage, encompassing both appliances and systems.
Liberty Home Guard is accessible in all states, except Washington and Wisconsin, making it widely available to homeowners across the nation.
Customization Options
One of Liberty Home Guard's standout features is its extensive list of optional add-ons. This enables you to tailor your plan according to your specific needs, whether it's for a second refrigerator, swimming pool coverage, or even a wine cooler.2. American Residential Warranty: Personalized Protection
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American Residential Warranty takes the spotlight for customization. With a competitive average annual cost of $554.88 and service fees ranging from $55 to $75, it offers flexible plans to meet your unique requirements.
Pros & Cons
Pros:
-Transparent pricing.
-Nationwide coverage.
-Positive customer reviews.
Cons:
-Limits on some appliances and systems.
Coverage and Plans
American Residential Warranty's plans include:Platinum Premier: Extensive coverage, including heating, cooling, and plumbing.
4-in-1 Bundle: A comprehensive package covering various aspects of your home.
American Residential Warranty is available in all 50 states, making it a versatile choice for homeowners across the nation.
Customization Options
This provider allows you to customize your plan with add-ons such as ceiling fans, additional HVAC units, and even a washer and dryer.3. Home Warranty Inc.: A Transparent Approach
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Home Warranty Inc. earns its reputation for transparency in October 2023. With an average annual cost of $479.33 and an A+ rating from the Better Business Bureau, it offers clear pricing and a faster-than-average claims response time.
Pros & Cons
Pros:-Choose your technician.
-Quick claims response times.
Cons:
-No coverage for specific damages.
Coverage and Plans
Home Warranty Inc. provides three basic plans, ensuring you have options to suit your needs:Appliance Protection: An à la carte plan for individual appliances.
Supplemental Home Protection: Enhancing your existing insurance.
This provider operates in 44 states, giving homeowners extensive accessibility.
Customization Options
Home Warranty Inc. lets you add enhanced HVAC coverage, jetted bathtubs, or even coverage for your septic tank, offering a tailored approach to your home's needs.4. First Premier Home Warranty: Speedy Claim Response
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For those valuing swift claim responses, First Premier Home Warranty is your ideal choice in October 2023. With an impressive 20-minute response time, it ensures your repairs are addressed promptly.
Pros & Cons
Pros:-Cost-effective plans and service fees.
-Generous payout caps.
Cons:
-Fewer plan options compared to competitors.
-Coverage and Plans
First Premier Home Warranty offers two comprehensive plans:
Premier Platinum: Expanding coverage to include air conditioning, heating, and additional appliances.
While not available in California and Iowa, it operates in all other states.
Customization Options
You can customize either plan with various add-ons, such as additional A/C systems, spa coverage, or septic pumping.5. Cinch Home Services: Affordable California and Florida Plans
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Cinch Home Services stands out in October 2023 for offering the cheapest plan cost in California and Florida. With prices under $500 per year, it provides affordability without compromising on coverage.
Pros & Cons
Pros:-180-day service guarantee.
Cons:
-Above-average costs in some states.
-Coverage and Plans
Cinch Home Services offers three plans:
Built-in Systems Warranty: Encompassing various home systems.
Complete Home Warranty: Combining both appliances and systems.
This provider operates in 47 states, making it accessible to a broad range of homeowners.
Customization Options
Cinch allows you to enhance your plan with a Premier Upgrade Package or add coverage for your septic system, spa, swimming pool, and more.6. America's Preferred Home Warranty: Low Service Fees
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In the realm of service fees, America's Preferred Home Warranty takes the lead with the lowest-in-industry $50 service fee option. With the ability to choose your service fee, you can design a plan tailored to your needs.
Pros & Cons
Pros:-A+ Better Business Bureau rating.
Cons:
-Coverage and Plans
America's Preferred Home Warranty offers two plans with varying service fee options:
Preferred Upgrade: Expanding coverage and including additional benefits.
This provider operates in 19 states, providing valuable options for homeowners in those regions.
Customization Options
While offering fewer plan options, America's Preferred Home Warranty allows you to choose your service fee, offering flexibility in managing your coverage.7. Sears Home Warranty: Highest Payout Cap
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Sears Home Warranty boasts the highest payout cap in the industry, with an impressive $50,000 annual limit. For those seeking extensive coverage, this provider stands out.
Pros & Cons
Pros:1-Product replacements available.
Cons:
-Parent company, Sears Holdings, in bankruptcy.
-Coverage and Plans
Sears Home Warranty offers three comprehensive plans:
Systems Plan: Including HVAC, electrical, and plumbing systems.
Whole House Plan: Combining appliances and systems for complete coverage.
This provider is available in all states except Alaska, Hawaii, Montana, and Washington.
Customization Options
You can enhance your plan with add-ons like well pump coverage or a second refrigerator.Compare Providers
Company | Average Annual Cost | Service Fees | Response Time | Payout Cap | No. of States | Pricing Available Online |
---|---|---|---|---|---|---|
Liberty Home Guard LLCBest for Customer Satisfaction | $587.49 | $80 - $125 | 24 - 48 hours | $2,000 per item | 46 states | No |
American Residential WarrantyBest for Customization | $554.88 | $55 - $75 | 24 - 48 hours | $2,500 per item | 50 states | Yes |
Home Warranty IncBest for Transparency | $479.33 | $75 | 4 - 48 hours | $15,000 Annual | 45 states | Yes |
First Premier Home WarrantyBest for Claim Response Time | $424 | $60 - $75 | 20 hours | $15,000 Annual | 48 states | No |
Cinch Home WarrantyCheapest Plan Cost for CA, FL | $567.49 | $100 - $150 | 2 - 24 hours | $10,000 Aggregate | 47 states | No |
America's Preferred Home WarrantyBest Low Service Fee | $517 | $50 - $100 | N/A | $25,000 Annual | 20 states | No |
Sears Home WarrantyBest for Highest Payout Cap | $719.88 | $75 - $100 | 2 - 24 hours | $50,000 Annual | 48 states | No |
Guide to Choosing the Best Warranty Companies
Finding the best home warranty can be tricky with so many companies and plans to consider. When you're ready to buy a home warranty, be sure to go through these steps:
- Compare online quotes.
- Find the plan covers the appliances and systems you want, and confirm it's offered in your zip code.
- Examine the coverage limits a company offers. Reputable home warranty companies generally cover at least $2,000 per item per year.
- Weigh the cost of the policy against the service fee that home warranties charge. For example, if you anticipate a lot of repairs, you might come out ahead with a more expensive policy that offers a lower service fee.
- Find companies with an easy claims process. When something goes wrong, it should be quick and easy to submit a service claim, either by phone or online.
After choosing a plan, service fee, and any add-on coverage, you pay upfront for the entire year or set up monthly payments. Most companies have a waiting period of 15 to 30 days after buying the plan before coverage takes effect.
Once that waiting period is over, you're free to start using the home warranty. If you bought or were given a home warranty as part of a home purchase, your coverage typically begins when you close on your new home.
While the specifics depend on the company, here's a general rundown of how a home warranty works:
1. If a covered appliance or system breaks down, you submit a claim with your home warranty company online or by phone. Most companies have 24/7/365 customer service representatives ready to help you.
2. Your home warranty company chooses a service provider.
- 3. The service provider contacts you to set up an appointment.
- 4. The technician comes to your home to diagnose the problem. If it's covered, the technician repairs or replaces the item.
- 5. You pay the service fee to your home warranty company or directly to the technician (depending on your plan). The home warranty company covers the rest.
How to Read a Home Warranty Service Contract
Like most contracts, your home warranty contract will detail everything you need to know about your contract. It will list what the warranty covers, what it doesn't covers, and show you how much your coverage limits are for various repairs and replacements. Additionally, the contract should tell you:
- -Your warranty's waiting period
- -How to request service
- -How much a service call costs
- -The limits to which your policy will cover your home
- -How to cancel your policy
- -Special rules or limits for your state (if applicable)1
Read over your contract line-by-line and ask questions if something doesn't make sense.